Questions traders actually ask

Grouped by rules, the funded desk, payouts and KYC, billing, and where we can and cannot sell.

Rule set v4.2 · effective 1 February 2026

Everything, in one place

If an answer here contradicts anything a comparison directory says about us, this page is authoritative.

Not covered here?

Email the desk and you will hear back in a median of 3 hours 12 minutes, weekends included.

support@meridiandesk.com
Median reply 3h 12m

Ask us before you pay, not after

If your question is not answered above, the support desk answers seven days a week and will put the response in writing.

Contact the desk

Risk, regulatory and entity disclosure

Trading leveraged instruments carries a high level of risk and can result in the loss of all of your capital. Leverage magnifies losses as readily as gains, and the majority of retail accounts trading CFDs lose money. Do not commit funds you cannot afford to lose, and do not treat an evaluation fee as an investment.

Every Meridian Desk Evaluation, Verification and funded account operates on a demo server with virtual funds. No client money is ever deposited with us, no live order is ever routed to a market on your behalf, and the balances shown in your dashboard are simulated. What you purchase is access to a performance assessment and, on passing it, a share of the simulated profit produced under our published rules.

Meridian Desk is not a broker, not an investment firm and not an asset manager. We do not accept deposits for trading, do not manage client capital and give no personal recommendation or investment advice. Nothing on this site is a solicitation to buy or sell any financial instrument, and no past payout figure is a forecast of any future result.

Evaluation programmes are not offered to residents of the United States, Canada, or any territory subject to UK, EU, UN or OFAC sanctions. The full and current list of restricted jurisdictions forms part of the Terms of Business and is updated when sanctions change. Identity verification is mandatory before any payout is released.

All evaluation and funded accounts are demo accounts holding fictitious funds. 18+ only. Past payouts are not a promise of future earnings.

Simulated environment

Evaluation, Verification and the funded desk all run on demo servers with virtual balances. Your profit share is calculated on simulated performance under the published rule set.

Read the rule book

Not a broker

We hold no client funds, execute no client orders and provide no personalised advice. Meridian Desk sells a fixed-price assessment product, nothing more.

About the desk

KYC and AML

Government ID and proof of address are verified before a first payout, under our anti-money-laundering and counter-terrorist-financing obligations. Payouts are released only to an account in the trader’s own name.

Verification steps

Restricted jurisdictions

Not available to residents of the United States, Canada or sanctioned territories. Attempting to register from a restricted territory voids the evaluation without refund.

Full list in the Terms

Fee terms

The evaluation fee is stated before payment and becomes non-refundable once the first trade is placed on the account. It is reimbursed in full alongside your first payout.

Refund conditions
Legal entity
Meridian Desk Technologies Ltd
Company number
14827301 (England & Wales)
Registered office
27 Austin Friars, London EC2N 2QP, United Kingdom
VAT registration
GB 429 8817 62
Rule set version
v4.2 — effective 1 February 2026
Complaints
complaints@meridiandesk.com — first response within 4 hours